Dear Westlake Village Apartments:
May I take this opportunity for a little well deserved praise?
Thank you for the Mayday Starter Emergency Kit. It is a good reminder of emergency necessities. I also appreciate your more than adequate notice of maintenance, and the promptness and thoroughness of the service.
In fact, in the nine months I have been a tenant here, your maintenance and courtesy patrol services have been excellent! Your employees are courteous and professional. Any contact that I have had with your personnel has been handled attentively and promptly. I have come to anticipate quality and other tenants I have spoken to indicate they are happy as well.
Thank you again for the service and the starter emergency kit!
Roberta L.